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How we collect, use and protect your personal information.
At AB Organic Farm, we treat your trust as seriously as we treat our soil. This policy explains exactly what we collect, why, and the measures we take to keep your personal information safe, private and protected.
We collect only what is needed to serve you: your name, delivery address, phone number, email, order history and payment details. When you create an account or place an order we also store preferences so we can personalise your farm favourites.
Your details power your orders — processing payments, arranging delivery, sending updates and resolving queries. With your permission we also send seasonal offers and harvest updates. We never sell your data.
All information travels over secure, encrypted connections and is stored on protected servers. Payment data is handled by trusted gateways — we never see or store your full card number.
We use cookies to keep your cart intact, remember preferences and improve the store. You can disable cookies in your browser at any time.
You may request a copy of the data we hold, ask us to correct or delete it, withdraw marketing consent, or export your data. Email our support team and we respond within five working days.
Our farm support team is happy to help — typically within one working day.
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