Swaps and returns made simple

You have 7 days from delivery to request an exchange for a different variant or size of the same product, as long as the item is unopened and in its original packaging.

Sealed pantry staples (ghee, oils, flour, dry goods) can be exchanged for any other variant of equal or greater value. Opened or perishable items cannot be exchanged for hygiene reasons.

Raise an exchange request from your order. We arrange reverse pickup if eligible, you hand over the sealed item, and we dispatch the replacement once it reaches us — usually within 2–3 days.

Follow the same path as exchanges for returns. Where a return fee applies it is shown upfront. Damaged or incorrect items are swapped or refunded at no cost.